146 Home Warranty Statistics November 2026

Updated 146 primary-source citationsRefreshed monthly

On this page
  1. Key Takeaways
  2. How big is the US home warranty market?
  3. Who sells home warranties, and who holds the most customers?
  4. Why do homeowners buy a home warranty?
  5. How much does a home warranty cost, and what will a plan pay?
  6. How often do customers file claims, and do they renew?
  7. How often are home warranty claims paid or denied?
  8. What do complaints and enforcement actions show?
  9. How do states regulate home warranties?
  10. How do home sales feed the home warranty market?
  11. Where does HVAC fit between home warranties and manufacturer warranties?
  12. How do warranty networks treat the contractors who do the work?
  13. Methodology and Sources

Home warranty statistics tell a plain story. One company sells far more plans than anyone else, most revenue comes from renewals, and no regulator we found publishes a claim denial rate. This page collects the numbers that do exist, each one traced to the filing, regulator or survey that produced it.

The people who read these numbers are homeowners, agents, journalists and the HVAC and plumbing shops that do the repairs. If you run a shop with a few techs, the figures on plan limits, service fees and contractor networks show how a warranty company prices your work before you ever see the job.

Every figure below links to its source and carries a date. Where sources disagree, the page shows both. Surveys of plan holders are labeled as surveys, because they measure what customers say, not what companies paid.

Key Takeaways

  • Frontdoor reported about 2.1 million active home warranties at the end of 2025 (Frontdoor, Feb 2026).
  • Frontdoor estimates the US home warranty category at over $4 billion in annual revenue (Frontdoor, Feb 2026).
  • IBISWorld sizes US home warranty providers at $4.6 billion in 2025 (IBISWorld, Oct 2026).
  • Frontdoor says its customers file almost two claims per year on average (Frontdoor, Feb 2026).
  • 76 percent of Frontdoor revenue in 2025 came from existing customer renewals (Frontdoor, Feb 2026).
  • First American’s home warranty claim loss rate was 40 percent in the second quarter of 2026 (First American Financial, Jul 2026).
  • Nearly 4 percent of claims were denied in a January 2026 survey of 2,000 plan holders (This Old House, Jun 2026).
  • American Home Shield was the provider named by 41 percent of those surveyed plan holders (This Old House, Jun 2026).
  • Surveyed plan holders most often reported monthly charges of $100 to $200, including add-ons (This Old House, Jun 2026).
  • American Home Shield caps coverage at $5,000 per covered HVAC system on all three of its plans (American Home Shield, Oct 2026).
  • Choice Home Warranty agreed to pay $11.8 million to settle an Arizona consumer fraud lawsuit and did not admit wrongdoing (Arizona Attorney General, Feb 2026).
  • 31 percent of surveyed plan holders bought to protect older systems and appliances (This Old House, Jun 2026).
  • Frontdoor runs a network of about 17,000 independent contractor firms (Frontdoor, Feb 2026).

How big is the US home warranty market?

The category is small next to the home services industry around it, and estimates differ by a factor of more than two depending on who counts what. The source matters more than any single number.

Home warranty statistics: Frontdoor revenue and number of home warranties, second quarter 2026 compared with 2025 Figure 1: Frontdoor, the largest US seller, grew revenue 5 percent and its warranty count 1 percent in the second quarter. Source: Frontdoor, Second Quarter 2026 Results, Aug 2026. Screenshot of the source page, captured 20 Oct 2026.

How much do market researchers say the category earns?

  • Frontdoor puts the wider US home services industry at over $500 billion in annual revenue (Frontdoor, Feb 2026).
  • IBISWorld says the US market grew 1.8 percent in 2025 (IBISWorld, Oct 2026).
  • IBISWorld reports a 3.9 percent compound annual growth rate for 2020 to 2025 (IBISWorld, Oct 2026).
  • Market Research Future sized the global home warranty service market at $3.599 billion in 2024 (Market Research Future, Oct 2026).
  • Market Research Future projects $7.012 billion by 2035, a 6.25 percent compound annual growth rate (Market Research Future, Oct 2026).
  • Maximize Market Research sized the global market at $9.46 billion in 2025 (Maximize Market Research, Oct 2026).
  • Maximize Market Research projects $14.92 billion by 2032, a 6.72 percent compound annual growth rate (Maximize Market Research, Oct 2026).

How large are the companies that report their numbers?

  • Frontdoor’s 2025 revenue was $2,093 million, up from $1,843 million in 2024 (Frontdoor, Feb 2026).
  • Frontdoor earned $255 million in net income and $553 million in adjusted EBITDA in 2025 (Frontdoor, Feb 2026).
  • Frontdoor spent $162 million on advertising in 2025 (Frontdoor, Feb 2026).
  • Frontdoor paid $585 million in cash for new home builder warranty company 2-10 HBW in December 2024 (Frontdoor, Feb 2026).
  • Frontdoor’s second quarter 2026 revenue rose 5 percent to $645 million (Frontdoor, Aug 2026).
  • Frontdoor raised its 2026 revenue outlook to $2.19 billion to $2.21 billion in August, from $2.155 billion to $2.195 billion in April (Frontdoor, Aug 2026).
  • First American’s Home Warranty segment earned $442.9 million in 2025, up from $425.7 million (First American Financial, Feb 2026).
  • First American’s Home Warranty pretax margin was 19.5 percent in 2025, up from 15.1 percent (First American Financial, Feb 2026).
  • First American’s Home Warranty revenue was $114 million in the second quarter of 2026, up 3 percent (First American Financial, Jul 2026).

Who sells home warranties, and who holds the most customers?

One seller leads by a wide margin, and the rest of the field splits into a few mid-size brands and many small ones. The shares below come from surveys of plan holders, so they show how often a brand was named, not a count of contracts.

Share of surveyed US home warranty customers by provider, January 2026 Figure 2: American Home Shield was named by four times as many surveyed plan holders as the next two brands. Source: This Old House, 2026 Home Warranty Survey, Jun 2026. Screenshot of the source page, captured 20 Oct 2026.

Which providers do plan holders name?

  • Choice Home Warranty and First American Home Warranty were each named by 10 percent of 2,000 surveyed plan holders (This Old House, Jun 2026).
  • Liberty Home Guard was named by 7 percent (This Old House, Jun 2026).
  • AFC Home Warranty, ARW Home and HomeServe were each named by 4 percent (This Old House, Jun 2026).
  • In a separate February 2025 survey of 1,000 plan holders, American Home Shield held 39 percent (MarketWatch Guides, Feb 2025).
  • Liberty Home Guard held 12 percent in that survey (MarketWatch Guides, Feb 2025).
  • First American Home Warranty held 11 percent in that survey (MarketWatch Guides, Feb 2025).

How many members and licensed sellers are there?

  • Frontdoor’s count of home warranties reached 2.11 million at the end of June 2026, up from 2.09 million a year earlier (Frontdoor, Aug 2026).
  • The count was flat at 2.10 million at the end of March 2026 (Frontdoor, Apr 2026).
  • Frontdoor also had about 19,000 builder customers at the end of 2025 (Frontdoor, Feb 2026).
  • Frontdoor employed 2,034 people at the end of 2025 (Frontdoor, Feb 2026).
  • Texas listed 68 licensed residential service companies on its state list as of September 2021 (Texas Department of Licensing and Regulation, Sep 2021).

Why do homeowners buy a home warranty?

Owners buy to put a ceiling on a breakdown they cannot plan for. The reasons are about age of the equipment and fear of a large bill, and most buyers pick a plan that covers both systems and appliances.

Reasons surveyed US plan holders gave for buying a home warranty, January 2026 Figure 3: Protecting older equipment was the top reason plan holders gave, and a plan that came with the home purchase was as common as buying after a costly repair. Source: This Old House, 2026 Home Warranty Survey, Jun 2026. Screenshot of the source page, captured 20 Oct 2026.

What reasons do buyers give?

  • 22 percent of surveyed plan holders bought to protect newer systems from future breakdowns (This Old House, Jun 2026).
  • Nearly 20 percent bought after a costly repair or replacement (This Old House, Jun 2026).
  • 69 percent chose a combination plan for systems and appliances, 19 percent chose systems only and 11 percent chose appliances only (This Old House, Jun 2026).
  • About 60 percent of respondents in the MarketWatch Guides survey bought in case of unexpected repairs or replacements (MarketWatch Guides, Feb 2025).

What do buyers weigh when they pick a provider?

  • 77 percent of those respondents called included coverage one of the most important factors (MarketWatch Guides, Feb 2025).
  • 48 percent chose their provider on a recommendation from friends and family, and 43 percent chose on low cost (MarketWatch Guides, Feb 2025).
  • 23 percent of This Old House respondents said price was a key factor when shopping (This Old House, Jun 2026).

How much does a home warranty cost, and what will a plan pay?

Price is only half the deal. The payout limit and the fee per visit decide what a plan is worth, and both vary by provider and by plan tier.

American Home Shield plan limits for HVAC, appliances and roof leaks, October 2026 Figure 4: All three American Home Shield plans cap HVAC at the same amount per system, while the appliance limit doubles from Gold to Platinum. Source: American Home Shield, home warranty plans, Oct 2026. Screenshot of the source page, captured 20 Oct 2026.

What do owners pay per year and per month?

  • 54 percent of surveyed plan holders paid annually, at an average near $1,200 and a range of $500 to $1,500 (This Old House, Jun 2026).
  • 46 percent paid monthly (This Old House, Jun 2026).
  • Almost 20 percent of MarketWatch Guides respondents paid $40 to $50 a month, or $480 to $600 a year (MarketWatch Guides, Feb 2025).
  • The District of Columbia Attorney General says a basic plan can cost $500 per year or more (DC Attorney General, Oct 2026).
  • American Home Shield advertises plans starting at less than $1 a day (American Home Shield, Oct 2026).

What do service call fees add?

  • The most commonly reported service call fee was $75, and most fees fell between $50 and $100 (This Old House, Jun 2026).
  • Plan holder dissatisfaction rose noticeably when fees went above $150 per visit (This Old House, Jun 2026).
  • 30 percent of MarketWatch Guides respondents paid $50 or less per visit, and 20 percent paid $75 (MarketWatch Guides, Feb 2025).
  • MarketWatch Guides found that providers offer fee options from $50 to $150 (MarketWatch Guides, Feb 2025).
  • The DC Attorney General says a service fee is typically $75 or more (DC Attorney General, Oct 2026).

What caps limit the payout?

  • Each American Home Shield plan carries a $50,000 total limit per agreement term (American Home Shield, Oct 2026).
  • The appliance limit is $2,000 per item on Gold and $4,000 per item on Platinum (American Home Shield, Oct 2026).
  • Platinum limits roof leak repair to $1,000 (American Home Shield, Oct 2026).
  • Silver covers parts of 19 systems, Gold covers parts of 28 systems and appliances, and Platinum covers 29 items (American Home Shield, Oct 2026).
  • American Home Shield says air conditioning can cost up to $6,000 and heating up to $5,600 to repair or replace, at the 80th percentile of a 2024 homeowner survey (American Home Shield, Oct 2026).
  • The DC Attorney General gives an example of a $1,600 payout toward a $12,000 boiler (DC Attorney General, Oct 2026).
  • Florida has required a written notice since July 2011 that contract rates are not regulated by its Office of Insurance Regulation (Florida Department of Financial Services, Oct 2026).

How often do customers file claims, and do they renew?

Use is high and renewal is the engine. A plan that is used often and renewed often is a plan the seller can price and forecast.

Frontdoor revenue by customer channel, second quarter 2026 compared with 2025 Figure 5: Renewals produced $479 million of Frontdoor’s $645 million in second quarter revenue. Source: Frontdoor, Second Quarter 2026 Results, Aug 2026. Screenshot of the source page, captured 20 Oct 2026.

How many service requests do plans generate?

  • Frontdoor handles about 3.8 million home warranty service requests a year (Frontdoor, Feb 2026).
  • Frontdoor says its claims take about three months to settle on average, and substantially all settle within six months (Frontdoor, Feb 2026).
  • Almost 30 percent of MarketWatch Guides respondents had filed a claim with their current provider (MarketWatch Guides, Feb 2025).
  • 45 percent said a technician was dispatched within 48 hours of their most recent claim (MarketWatch Guides, Feb 2025).
  • 27 percent said the claim was fully resolved in about a week (MarketWatch Guides, Feb 2025).
  • 29 percent of This Old House respondents reported resolution times of two to three weeks (This Old House, Jun 2026).

Who renews and why do some leave?

  • 81 percent of Frontdoor’s renewal-channel customers renewed in 2025 (Frontdoor, Feb 2026).
  • 74 percent of customers who first bought direct-to-consumer renewed after year one (Frontdoor, Feb 2026).
  • Only 29 percent of customers who first came through a real estate sale renewed after year one (Frontdoor, Feb 2026).
  • 84 percent of Frontdoor’s home warranty customers pay monthly by auto-pay (Frontdoor, Feb 2026).
  • Frontdoor’s customer retention rate was 79.6 percent at the end of June 2026, against 79.7 percent a year earlier (Frontdoor, Aug 2026).
  • 88 percent of This Old House respondents said they plan to renew, and 12 percent do not (This Old House, Jun 2026).
  • Among those who will not renew, 28 percent said the plan costs too much, 26 percent cited poor claims experiences and 18 percent no longer need coverage (This Old House, Jun 2026).
  • In the MarketWatch Guides survey, 64 percent planned to renew, 13 percent did not and 23 percent were unsure (MarketWatch Guides, Feb 2025).
  • Renewal revenue at Frontdoor was $1,587 million in 2025, up from $1,437 million in 2024 (Frontdoor, Feb 2026).

How often are home warranty claims paid or denied?

We found no national denial rate published by a regulator. The closest public number is the claim loss rate, which shows how much of each premium dollar goes to paying claims, and the best direct evidence on denials is a small set of plan holder surveys.

First American Financial Home Warranty segment results and claim loss rate, second quarter 2026 Figure 6: First American reports the share of home warranty revenue paid out as claims each quarter, and it moves with weather. Source: First American Financial, Second Quarter 2026 Results, Jul 2026. Screenshot of the source page, captured 20 Oct 2026.

What share of revenue goes to claims?

  • First American’s claim loss rate was 36 percent in the first quarter of 2026, against 37 percent a year earlier (First American Financial, Apr 2026).
  • It was 40.1 percent in the fourth quarter of 2025, against 43.7 percent a year earlier (First American Financial, Feb 2026).
  • It was 47 percent in the third quarter of 2025, against 54 percent a year earlier, on lower claim frequency tied to favorable weather (First American Financial, Oct 2025).
  • It was 41 percent in the second quarter of 2025, against 46 percent a year earlier (First American Financial, Jul 2025).
  • First American’s Home Warranty pretax margin was 21.3 percent in the second quarter of 2026 (First American Financial, Jul 2026).
  • Frontdoor’s contract claims costs fell $7 million in the second quarter of 2026, excluding the effect of revenue growth (Frontdoor, Aug 2026).
  • Frontdoor’s contract claims costs rose $6 million in the first quarter of 2026, with more service requests per member (Frontdoor, Apr 2026).
  • Frontdoor credited $5 million of that decline to favorable weather (Frontdoor, Aug 2026).
  • Frontdoor’s gross profit margin rose to 59 percent in the second quarter of 2026 (Frontdoor, Aug 2026).
  • Frontdoor’s 2025 claims costs included a $7 million favorable weather effect and a $7 million favorable prior-period adjustment (Frontdoor, Feb 2026).

What do plan holder surveys say about denials?

  • 90 percent of surveyed claimants said their provider approved the claim, and 6 percent were still pending (This Old House, Jun 2026).
  • Among denied claims, preexisting conditions and items not covered were each cited by nearly 29 percent (This Old House, Jun 2026).
  • Repair costs above coverage limits were cited in 20 percent of denials (This Old House, Jun 2026).
  • Lack of maintenance was cited in 13 percent of denials (This Old House, Jun 2026).
  • 44 percent of claimants got a repair, 39 percent got a full replacement and 15 percent got a cash payout (This Old House, Jun 2026).
  • Nearly 89 percent were satisfied with the outcome of their most recent claim (This Old House, Jun 2026).
  • 93 percent of MarketWatch Guides respondents who filed a claim were satisfied with the resolution (MarketWatch Guides, Feb 2025).
  • Among the dissatisfied, 43 percent said the repair was never completed (MarketWatch Guides, Feb 2025).

What does a regulator say about exclusions?

What do complaints and enforcement actions show?

Enforcement is where the worst experiences surface. The cases below are allegations resolved by settlement, and the companies named have denied wrongdoing where noted.

Arizona Attorney General press release announcing an $11.8 million settlement with Choice Home Warranty Figure 7: Arizona’s settlement with Choice Home Warranty is the largest with a home warranty company in the state’s history, according to the Attorney General. Source: Arizona Attorney General, Press release on Choice Home Warranty, Feb 2026. Screenshot of the source page, captured 20 Oct 2026.

What did Arizona find?

  • Arizona sued Choice Home Warranty in 2019 after complaints that it failed to replace air conditioning units and other appliances it advertised as covered (Arizona Attorney General, Feb 2026).
  • More than 1,500 Arizona customers have complained about the company since 2013 to the Attorney General, the state insurance department and the Better Business Bureau (Arizona Attorney General, Feb 2026).
  • The judgment was entered on January 23, 2026 (Arizona Attorney General, Feb 2026).
  • Phone buyers between January 1, 2013 and January 1, 2023 for Arizona homes may be eligible for restitution (Arizona Attorney General, Feb 2026).

What did other states find?

  • New Jersey settled with CHW Group, which does business as Choice Home Warranty, for $779,913.93 in June 2015, with a compliance monitor for at least one year (New Jersey Attorney General, Jun 2015).
  • That case began with a lawsuit filed in July 2014 (New Jersey Attorney General, Jun 2015).
  • The District of Columbia Attorney General says home warranty companies are one of the most frequent sources of consumer complaints every year (DC Attorney General, Oct 2026).
  • California issued cease and desist orders to four companies selling home warranties without a license in September 2021 (California Department of Insurance, Sep 2021).
  • In April 2023 California ordered refunds tied to a “final notice” mailer sent to hundreds of thousands of consumers (California Department of Insurance, Apr 2023).
  • The mailer used five fake brand names, and the refund request deadline was October 9, 2023 (California Department of Insurance, Apr 2023).

How do states regulate home warranties?

There is no single federal regulator, so rules differ by state. Some states use the insurance department, others use a licensing agency, and the terms below show how much the rules can differ in detail.

California law requires home warranty contracts to state covered items, exclusions, fees and a 48 hour response Figure 8: California requires every home warranty to disclose covered items, exclusions, service fees and a 48 hour start time for service. Source: California Department of Insurance, Home Protection Contracts, Oct 2026. Screenshot of the source page, captured 20 Oct 2026.

What do the rules require?

How do home sales feed the home warranty market?

A home sale is the front door of the category, but it is a leaky one. The sale brings the first plan, and the first renewal is where most of those customers are lost.

Frontdoor revenue by customer channel, first quarter 2026 compared with 2025 Figure 9: Real estate sales are the smallest first-year channel at Frontdoor, and renewals are more than ten times larger. Source: Frontdoor, First Quarter 2026 Results, Apr 2026. Screenshot of the source page, captured 20 Oct 2026.

How much of the market starts with a home sale?

  • One in five surveyed plan holders got their plan as part of a home purchase (This Old House, Jun 2026).
  • 7 percent bought after a builder or seller warranty ran out (This Old House, Jun 2026).
  • Frontdoor’s real estate channel brought in $141 million in 2025, against $125 million in 2024 (Frontdoor, Feb 2026).
  • Real estate revenue was $28 million in the first quarter of 2026, up 3 percent, on higher volume and lower price (Frontdoor, Apr 2026).
  • Growth in first-year home warranties accelerated to 3 percent in the first quarter of 2026 (Frontdoor, Apr 2026).

How is the direct channel doing?

  • Frontdoor’s direct-to-consumer revenue fell 5 percent in the first quarter of 2026 on promotional pricing (Frontdoor, Apr 2026).
  • Frontdoor’s real estate revenue rose 3 percent in the second quarter of 2026 on higher capture rates in a more balanced housing market (Frontdoor, Aug 2026).
  • Direct-to-consumer revenue fell 2 percent in the second quarter (Frontdoor, Aug 2026).

Where does HVAC fit between home warranties and manufacturer warranties?

HVAC is the biggest swing factor in the business. Summer cooling work drives the claim cost, and the manufacturer warranty on the equipment often pays for parts but not for the labor.

Trane base, registered and optional extended limited warranty terms for residential HVAC equipment Figure 10: Trane’s warranty doubles from five to 10 years with registration inside 60 days, and neither tier pays for labor. Source: Trane, Warranty and Registration, Oct 2026. Screenshot of the source page, captured 20 Oct 2026.

How much does HVAC drive the plan business?

  • 29 percent of Frontdoor’s 2025 revenue and 44 percent of its net income came in the second quarter, and 30 percent of revenue and 41 percent of net income came in the third (Frontdoor, Feb 2026).
  • Frontdoor ties that seasonality to a higher number of HVAC work orders in the summer months (Frontdoor, Feb 2026).
  • Favorable weather in 2025 lowered service requests per customer in the HVAC trade (Frontdoor, Feb 2026).
  • 27 percent of surveyed plan holders chose air conditioning coverage and 25 percent chose heating or furnace coverage (This Old House, Jun 2026).
  • 38 percent of MarketWatch Guides respondents bought an air conditioning add-on (MarketWatch Guides, Feb 2025).
  • Frontdoor’s other revenue rose 19 percent in the second quarter of 2026, mainly from its New HVAC upgrade program (Frontdoor, Aug 2026).

What do manufacturer warranties cover?

  • Trane’s base warranty lasts five years in most cases if the unit is unregistered or registered after 60 days (Trane, Oct 2026).
  • Trane’s registered warranty lasts 10 years in most cases when registered within 60 days, and it covers parts but not labor (Trane, Oct 2026).
  • Trane charges a one-time $99 fee to transfer a registered warranty, and the transfer must happen within 90 days of the home sale (Trane, Oct 2026).
  • Carrier offers 10 years of parts-only coverage or five years of parts plus three years of labor, if the unit is registered within 90 days (Carrier, Oct 2026).
  • Without registration Carrier’s standard coverage is five years of parts only (Carrier, Oct 2026).
  • Goodman gives a five-year parts warranty by default and 10 years if the unit is registered within 60 days (Goodman, Oct 2026).
  • Lennox requires no registration, and its Signature line carries 10 years on components and 10 years on the compressor (Lennox, Mar 2026).
  • Lennox Merit units carry five years on components and five years on the compressor (Lennox, Mar 2026).

When a homeowner holds both a plan and an equipment warranty, the shop is the one who explains what each pays for. Parts may be covered while labor, refrigerant and the service fee fall on the customer, and a clear written quote is how that conversation stays calm.

How do warranty networks treat the contractors who do the work?

The contractor network is part of what a warranty company sells. Frontdoor’s filings show how much of the work runs through a small group of preferred firms and how it tracks the cost of that work.

Frontdoor net income bridge showing lower contract claims costs and contractor network cost inflation, second quarter 2026 Figure 11: Frontdoor reports low-single-digit cost inflation across its contractor network, parts and equipment, offset by fewer service requests per member. Source: Frontdoor, Second Quarter 2026 Results, Aug 2026. Screenshot of the source page, captured 20 Oct 2026.

How concentrated is the work?

  • About 4,200 of Frontdoor’s contractor firms were classed as preferred at the end of 2025 (Frontdoor, Feb 2026).
  • Preferred contractors completed 84 percent of home warranty service requests in 2025 (Frontdoor, Feb 2026).
  • No single contractor accounted for more than 5 percent of Frontdoor’s cost of services in 2025 (Frontdoor, Feb 2026).
  • Frontdoor’s contractor portal had over 18,000 active users, and the platform sent about 1.3 million “On-My-Way” notices to customers (Frontdoor, Feb 2026).

What does the work cost the network?

  • Frontdoor’s cost of services rendered was $936 million in 2025, against $852 million in 2024 (Frontdoor, Feb 2026).
  • Direct supplier spend, which excludes parts bought by contractors, was about 22 percent of that cost (Frontdoor, Feb 2026).
  • Frontdoor has six national suppliers that each account for more than 5 percent of supplier spend (Frontdoor, Feb 2026).
  • Frontdoor’s 2025 claims costs included the effect of higher trade service fees (Frontdoor, Feb 2026).
  • Frontdoor’s second quarter 2026 cost bridge shows low-single-digit cost inflation across its contractor network, replacement parts and equipment (Frontdoor, Aug 2026).

A shop that works for a warranty network sells its time at a rate the network sets. A shop that sells its own jobs sets the rate itself, and a price book keeps that rate the same on every call.

Methodology and Sources

Figures come from company filings and earnings releases, state and federal agency pages, trade and research publishers, and manufacturer warranty pages. Every URL was opened directly and the quoted number was read on the page. Market research firm sizes are shown side by side because they differ. Survey figures come from panels of people who hold a plan, with 2,000 respondents for This Old House in January 2026 and 1,000 for MarketWatch Guides in February 2025. Those publishers earn fees when readers buy plans, and the surveys measure opinion, not company payouts. The claim loss rate is a First American measure of claims paid against revenue, and it is not a denial rate. The Arizona and New Jersey cases are settlements of allegations, and Choice Home Warranty denied the Arizona allegations. Better Business Bureau profile counts could not be opened by automated fetch, so none are used. Pages without a printed date carry the month they were read. The page is refreshed monthly.

Glossary

  • Claim loss rate: the share of revenue a warranty company pays out in claims.
  • Service call fee: the amount a plan holder pays each time a technician visits, also called a trade call fee.
  • Combination plan: a plan that covers both home systems and appliances.
  • DTC: direct-to-consumer, meaning a plan sold straight to the homeowner and not through a home sale.
  • Adjusted EBITDA: earnings before interest, taxes, depreciation and amortization, adjusted by the company.
  • Preferred contractor: a firm in a warranty network that meets the network’s highest quality standards.
  • Realized price: the average price a company actually collects after discounts.

Sources

Cite this page

Every number here links to the source that published it. Quote any of them with a link to this page or to the source.

hvacflatratepricingsoftware.com. "146 Home Warranty Statistics November 2026." November 2026. https://hvacflatratepricingsoftware.com/statistics/home-warranty-statistics/
<a href="https://hvacflatratepricingsoftware.com/statistics/home-warranty-statistics/">Home Warranty Statistics</a> (hvacflatratepricingsoftware.com, November 2026)
English